With much fanfare, the MBTA announced the availablility of secure bike racks at Alewife station two weeks ago. Â At the time I was guardedly optimistic, but worried about maintenance. Â I should have know better; the MBTA can’t keep anything in working order. Â How secure is a bike cage with a door that won’t close?
I first noticed the problem last week, on the 26th.  As I approached the cage I noticed that it had far more bikes than any other day so far.  As I got closer, I realized the door was open! It wasn’t wedged open or anything; it just hung there loose, swinging in the breeze.  I looked to see if there was any obvious vandalism but didn’t see anything.  I parked my bike and went down to the station.  I found an MBTA employee and told her about the door.  She said she’d have someone look at it.  When I returned to the cage (not the same day), it was fixed.  I didn’t blog about it because I figured it was a minor snag.
Today when I parked my bike, the door was open again. Â It wasn’t swinging loose, but the door would only close part way. Â You had to push it closed. Â I again looked for vandalism and didn’t see any.
Again, i went down to the station and found an MBTA employee. Â I told him the problem. Â He replied that he’d called the problem in, but no one would fix anything. Â He went on a long rant about mangement, two years without an employment contract, bad faith negotiating, $300,000 bike racks, four-foot door hinges on five-foot doors, and repeatedly told me that I shouldn’t hold my breath for a fix. Â At 7:30 tonight I got back to Alewife. Â I can’t say I was surpised to see the door to the bike cage hanging open.
So, what do you think? Â My bet is that it gets fixed again later this month, breaks again later this month, and is left to swing loose until it is permanently damaged by vandals. Â Any takers?
I saw the door wide open this am. I put in an email complaint. We need people vocal about this!
I’m complaining each time I go to Alewife. So far no luck. Still broken.