{"id":2298,"date":"2024-12-11T13:59:00","date_gmt":"2024-12-11T17:59:00","guid":{"rendered":"https:\/\/dandunn.org\/blog\/?page_id=2298"},"modified":"2024-12-11T13:59:00","modified_gmt":"2024-12-11T17:59:00","slug":"resume","status":"publish","type":"page","link":"https:\/\/dandunn.org\/blog\/resume\/","title":{"rendered":"Resume"},"content":{"rendered":"<p><em>download as <a href=\"https:\/\/dandunn.org\/blog\/wp-content\/uploads\/2024\/12\/Dan-Dunn-Resume-December-2024.pdf\">PDF<\/a><\/em><\/p>\n<p><b>CAREER HIGHLIGHTS<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tech-Startup Executive with 10+ years of experience scaling companies from pre-product to hundreds of millions in revenue, with expertise across DTC sales, B2B software, online communities, financial services, and hardware products<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Built and led teams across product management, member services, logistics, digital platform, development, HR, and IT, scaling from 4 to 200 employees and achieving $140M+ in revenue, including $40M+ annual recurring revenue (ARR)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Successfully spearheaded the creation of a company-wide DEI initiative, formalizing efforts into a structured committee with a defined mission and budget, advancing diversity, equity, and inclusion across the organization<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Former elected official with a proven track record of building consensus among diverse perspectives, driving collaborative solutions, and achieving alignment on key initiatives<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>PROFESSIONAL EXPERIENCE<\/b><\/p>\n<p><b>HYDROW | Boston, MA <\/b> <b>\u00a0 April 2018 ? September 2024<\/b><\/p>\n<p><i><span style=\"font-weight: 400;\">Innovative wellness and fitness company providing an immersive at-home rowing experience through on-water workouts, live and on-demand.<\/span><\/i><\/p>\n<p><b>Chief Operating Officer<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Appointed as COO during company\u2019s initial months to establish and lead key organizational functions, including product management, member services, data analytics, delivery logistics, and payroll\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Expanded the workforce from 4 to 200 employees, driving $140M+ in revenue and $40M+ ARR<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Directed a leadership team of up to 9 direct reports, including SVPs, VPs, and directors; played a key role in hiring senior leaders and provided guidance in building and scaling their teams, including outsourced BPO resources<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Spearheaded cross-functional initiative that successfully delivered first Hydrow rowers to customers within 18 months post-company founding; achieved $1M+ in initial sales through Indiegogo, fulfilling commitments to early backers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Established and maintained a strong company culture by leading weekly company meetings and management team sessions; defined organizational workflows, set team expectations, and identified appropriate collaboration tools<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Led the strategic response to the COVID-19 pandemic, effectively managing the company through hypergrowth<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provided leadership for functions including backend systems, software engineering, and IT, adapting to the company\u2019s growth trajectory and shifting operational needs accordingly<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Served as executive sponsor of the company\u2019s DEI group, formalizing efforts to an established committee with a defined mission and budget, driving organizational commitment to diversity, equity, and inclusion<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Guided strategic post-pandemic restructuring, retaining key talent to ensure long-term stability and operational efficiency<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>QUANTOPIAN | Boston, MA<\/b> <b> \u00a0 \u00a0 June 2012 ? February 2018\u00a0<\/b><\/p>\n<p><i><span style=\"font-weight: 400;\">Finance company providing education, data, and analytical <\/span><\/i><span style=\"font-weight: 400;\">&amp;<\/span><i><span style=\"font-weight: 400;\"> backtesting tools enabling members to pursue quantitative finance.<\/span><\/i><\/p>\n<p><b>VP of Product<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Joined as the first full-time employee and key member of the management team, directly contributing to company strategy, scaling the company to 50+ employees, and the successful launch of a crowd-sourced hedge fund<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Led product management efforts, driving product-market fit by interviewing industry professionals, prioritizing product design, and launching key initiatives such as real-money trading and algorithm-writing competitions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Developed and executed a strategic community plan, growing and moderating a member base of 175,000 members over 5 years, establishing the community as a critical engine for intellectual property generation that powered the hedge fund<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Spearheaded community engagement initiatives to attract quantitative engineers, managing a team of interns to create shareable content, leading in-person meetups, and engaging members through the QuantCon annual convention<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Created and maintained company messaging, overseeing social media efforts, managing PR and reporter relationships, and leading marketing for open-source initiatives such as Zipline<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hired, trained, and developed community support engineers and interns, with several advancing into product management, quant strategy, and engineering roles, recognized for deep knowledge of the product and company vision<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>HUBSPOT | Cambridge, MA <\/b> <b>June 2008 ? June 2012\u00a0<\/b><\/p>\n<p><i><span style=\"font-weight: 400;\">Leading global developer and marketer of software products for inbound marketing, email, CRM, and customer service.<\/span><\/i><\/p>\n<p><b>Product Owner<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Joined as the first product management hire, contributing to the company\u2019s expansion from 500 to 4,000 customers and achieving over $1M in monthly revenue<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Actively promoted company culture and drove success during the company\u2019s growth from 30 to 800 employees<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Chaired bi-weekly product meetings, reviewing and guiding presentations to equip management and teams with critical insights for informed product decisions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delivered training sessions for sales teams on effective messaging and feature utilization; directly supported marketing team with public communications<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Managed the triage of bugs, improvements, and feature requests from both internal and external stakeholders<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>TABBLO \/ HEWLETT-PACKARD | Cambridge, MA<\/b> <b>July 2006 ? June 2008<\/b><\/p>\n<p><i><span style=\"font-weight: 400;\">Unique photo sharing and community website that enabled members to tell their stories through words and images in beautiful, flexible templates.<\/span><\/i><\/p>\n<p><b>Manager of Customer Experience\u00a0<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Served in various capacities during company growth and acquisition, ultimately overseeing customer experience, including community building, bug resolution, and customer support<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Performed comprehensive data analysis of site usage and purchase behaviors, establishing key performance metrics to evaluate the success of products, partnerships, marketing initiatives, and feature launches<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Led product management and quality assurance operations for tabblo.com and partner minisites, overseeing hiring, risk management, and business needs for frequent code updates in an agile development environment<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>IMLOGIC \/ SYMANTEC | Waltham, MA <\/b> <b>June 2004 ? July 2006<\/b><\/p>\n<p><i><span style=\"font-weight: 400;\">IMlogic delivered advanced solutions for compliance and protecting instant messaging from internet viruses and spam.<\/span><\/i><\/p>\n<p><b>Team Lead, Client Services<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Managed high-profile IMlogic\/Symantec customer accounts, resolving escalated issues and driving client satisfaction throughout complex implementations<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>EROOM \/ DOCUMENTUM \/ EMC | Cambridge, MA\u00a0 <\/b> <b>July 2002 ? June 2004<\/b><\/p>\n<p><i><span style=\"font-weight: 400;\">Collaborative software platform for project management, file sharing, and team collaboration within a secure, web-based workspace.<\/span><\/i><\/p>\n<p><b>Senior Technical Support Consultant<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provided third-tier technical support for eRoom server administrators, and supported the initial integration of eRoom Server with Documentum\u2019s Content Server<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">On-call 24\/7 to provide emergency response, offering both remote and onsite support across North America<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Trained first-tier engineers globally following EMC acquisition<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>ABUZZ \/ NEW YORK TIMES DIGITAL | Cambridge, MA <\/b> <b>\u00a0 \u00a0 \u00a0 \u00a0 February 1999 ? December 2000<\/b><\/p>\n<p><i><span style=\"font-weight: 400;\">Community-driven platform acquired by The New York Times Digital, enabling readers to share ideas and engage in collaborative discussions.<\/span><\/i><\/p>\n<p><b>Director of Member Services\u00a0<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Spearheaded the development of a community platform for The New York Times, enabling customers to engage and interact, shifting the communication from a one-way-brand to customer conversation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Managed all site operations during the launch of abuzz.com, coordinating the purchase, installation, setup, and testing of Abuzz\u2019s web application designed to accommodate 2M members, while successfully negotiating a web hosting contract<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Supported community for all NYTDigital properties, including nytimes.com, boston.com, wine.com, and more<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>EDUCATION<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><b>Massachusetts Institute of Technology ? Cambridge, MA<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Bachelor of Science in Mechanical Engineering<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>download as PDF CAREER HIGHLIGHTS Tech-Startup Executive with 10+ years of experience scaling companies from pre-product to hundreds of millions in revenue, with expertise across DTC sales, B2B software, online communities, financial services, and hardware products Built and led teams across product management, member services, logistics, digital platform, development, HR, and IT, scaling from 4 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2298","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dandunn.org\/blog\/wp-json\/wp\/v2\/pages\/2298","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dandunn.org\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dandunn.org\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dandunn.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dandunn.org\/blog\/wp-json\/wp\/v2\/comments?post=2298"}],"version-history":[{"count":1,"href":"https:\/\/dandunn.org\/blog\/wp-json\/wp\/v2\/pages\/2298\/revisions"}],"predecessor-version":[{"id":2301,"href":"https:\/\/dandunn.org\/blog\/wp-json\/wp\/v2\/pages\/2298\/revisions\/2301"}],"wp:attachment":[{"href":"https:\/\/dandunn.org\/blog\/wp-json\/wp\/v2\/media?parent=2298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}